Railnova Newsletter January 2017: boosting operations and getting business value via real-time data

Newsletter January 2017: boosting operations and getting business value via real-time data

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Hi!

Welcome to our first newsletter of 2017! I hope you all had a wonderful time with friends and family over the Holidays and I wish you the very best this year. Let's make 2017 count!

We're starting off the new year with a series of articles on boosting operations and getting business value via real-time data, including the internal changes we're making at Railnova.

In these articles, we give our perspective on how railway companies can extract value from their real-time data, and how they can successfully deploy IoT on their fleets. We also wrote on how we are boosting our own business by changing the way we handle the customer support and user experience with the help of real-time data.

And in case you missed it, Christian's presentation from the London Rolling Stock Maintenance Summit is included below.

Happy reading!

Kaat Van de Vijver
Marketing & communications
Railnova

1. Does railway asset data cause more problems than it solves?

Does asset data create more problems than it solves? In this era of big data and connected machines, we at Railnova have seen that the more data you access, the more you know, and the more you have to act on what you know. But how exactly do you enable people to act on data? And what’s holding organisations back from using new solutions to extract value from the data they access?

Read the full story

extracting value from train data with railnova

2. How can you successfully connect your railway fleet in the Industrial IoT era?

As the Internet of Things is getting more and more popular, many of us railway folks asks ourselves why we can have a connected lawn mower, track our kids on our smartphone, start our car remotely or receive a temperature alert when our freezer stays open, while it is still gruesome to access diagnostics and sensors data on trains. This article shows you the winning path towards value by embracing IoT platforms.

Read the full story

Improve support and engagement with intercom

3. How we’re improving our support experience and customer engagement with Intercom

At Railnova we strongly believe in technology with a human touch. We therefore try to incorporate this into everything we do and build. The latest aspect of our own product we applied this principle to, is our customer support. We wanted to get closer to our clients and allow them to interact with us whenever they need us. Read the full story to find out how we achieved our goal!

Read the full story

Railnova at Rolling Stock maintenance summit in London

4. Our presentation at the 2016 Rolling Stock Maintenance Summit

A lot happened towards the end of 2016 and if you missed our talk at the London Rolling Stock Maintenance Summit in December, here are the slides our CEO, Christian Sprauer, presented. The title "Does Asset data create more problems than it solves" may seem quite provocative, but have a look at the Slideshare presentation! It's full of tips and tricks for your fleet operations.

View the presentation