Life at Railnova
Railnova Services Continuation in times of COVID-19 (and our tips for home working)
Railnova services are continuing as close to normal as possible: Railfleet, Railgenius, and Railster data streaming and over-the-air software updates are running as normal. Hardware projects also continue, albeit at a slower pace.
Interview: the inside story on how the startup Railnova is helping rail companies transform their fleet management and maintenance.
Growing a startup in rail is not as simple as growing one in a consumer-oriented sector, it's far more complex due to the many regulations, the importance of safety and long held traditional practices.
A day in the life of two Railnovians: helping Railway organisations access data and act on predictive alerts
What better way to give you an insider view on what Railnova does, than having two members of the team share how they are contributing to the process of accessing data on trains and translating that data into actionable insights and predictive alerts?
Our recipe for customer support success: what makes support at Railnova different from other companies in railway?
Railnova’s recipe for customer support success: we are close to our customers, our customer support is personal and easy, and everyone in the company is involved.
My first 2 weeks at Railnova: seeing railway from a different perspective
During my first 2 weeks at Railnova I've seen a lot of things that I already touched in the past — but from a totally different perspective. I’m happy to share my experiences with you!
How we’re improving our support experience and customer engagement with Intercom
At Railnova we strongly believe in technology with a human touch. We try to incorporate this into everything we do and build.The latest aspect of our own product we applied this principle to, is our customer support.