30 days ago Mathilde started working at Railnova as Sales & Account Manager. Excited about all the new things she would get to know and ready to pounce on it and learn. Little did she realize that she would first need to un-learn many things.
It is no longer possible to imagine a private life without the digital world. But what about professional life? These last 30 days Railnova has already opened up a whole new digital world to me and enabled me to truly discover the possibilities of digital communication in business.
Railnova services are continuing as close to normal as possible: Railfleet, Railgenius, and Railster data streaming and over-the-air software updates are running as normal. Hardware projects also continue, albeit at a slower pace.
Growing a startup in rail is not as simple as growing one in a consumer-oriented sector, it's far more complex due to the many regulations, the importance of safety and long held traditional practices.
What better way to give you an insider view on what Railnova does, than having two members of the team share how they are contributing to the process of accessing data on trains and translating that data into actionable insights and predictive alerts?
Railnova’s recipe for customer support success: we are close to our customers, our customer support is personal and easy, and everyone in the company is involved.
During my first 2 weeks at Railnova I've seen a lot of things that I already touched in the past — but from a totally different perspective. I’m happy to share my experiences with you!
At Railnova we strongly believe in technology with a human touch. We try to incorporate this into everything we do and build.The latest aspect of our own product we applied this principle to, is our customer support.
Although these events always remain biased we feel that it’s getting closer to a joint effort within the industry. Here is why we’re thrilled to attend the London Rolling Stock Maintenance Summit.
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