Railnova’s learning curve and teaching each other
Post by Nolwenn Parisot, Customer Success Manager
June 20, 2022
The Railnova learning curve is steep, but we can overcome it because we are a strong team! I wrote this in February, almost 6 months ago, but I am still learning and now, I am also helping others along the way.
Learning about the Railnova environment
It’s part of the onboarding process to meet each colleague individually during the first month. I started my welcome calls right away and every single colleague said the same: “You’ll love it here! Everyone is so kind and helpful. Don’t hesitate to ask questions! You’ll never want to go back to a “regular” company…” All the time I kept thinking: “Where am I? Is this for real? What’s the catch?”
High expectations and a steep learning curve
🎶 🎶 “Repeat after me, stock is not flow, stock is not flow….”🎶 🎶 😉
Learning from others
Thanks to Karin, now I can solve many tickets on my own and if I’m stuck, I usually have to ask our wonderful engineers and developers directly! That’s another reason why I love working here: any colleague I turn to is always kind, patient and helpful, never making me feel silly for asking. It is so great to know you can ask freely and nobody will take you for a fool!
Teaching others to conquer the learning curve!
I can’t believe my luck. I’m so grateful every morning when I wake up that this is real. I love my job and found my tribe!
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