We’re happy to introduce a new module in Railfleet (our digital fleet maintenance management solution)! The Hotline module is designed to register hotline calls online and to transform these calls into corrective events.
The module enables clients to fully integrate the handling of hotline calls (from their different clients and/or partners) into their existing corrective maintenance workflow on Railfleet. The module thereby enables them to further streamline and centralise their corrective maintenance communication with internal and external partners on one single platform.
Through the visualisation of hotline calls clients are now able to better understand what happened with their assets and what decisions have been taken to solve the reported issue(s). This way no information or internal knowledge gets lost in between different systems.